Simple, but not easy
Being customer-focused isn't hard to understand. It's hard to live with.
Paul Worthington
Paul has spent a career at the sharp end of technology and change. Mindset|Method|Momentum is his lens for why things really succeed or fail.
AI won't fix your mindset
Reaching for AI to dodge the hard thinking is the old methodology mistake in new clothes. The things it can't sell you are clarity, pace, and the trust to make either count.
Knowing the method isn't enough
The 'how' is free now. So why does so much still fall short? This is the idea the whole blog is built on.